Thread

Hello,

I’m trying to install EE 2.2.1 on a standard plesk account, and am getting the following error when trying to run the installer:

Warning: require() [function.require]: open_basedir restriction in effect. File() is not within the allowed path(s): (/var/www/vhosts/mydomain.com/httpdocs:/tmp) in /var/www/vhosts/mydomain.com/httpdocs/system/codeigniter/system/core/CodeIgniter.php on line 49

I’ve found the related forum posts about other users having this problem when using MSM, and how to fix it by amending the domain.conf file, but I’m not using MSM and don’t understand why I’m getting this problem - it’s only one site, and the files I’m trying to open are in fact under the directory specified for open_basedir.

What am I missing here? I’ve installed EE dozens of time, never seen this problem.

Hi, Andrew

This can happen for a variety of reasons, including image manipulation, etc.  have you contacted your host about relaxing the open_basedir restriction? That’s really going to be your best route.

Thank you!

I’ve had the host change open_basedir, and all is good now, though I still don’t quite understand why the restriction kicked in.

Thanks,
- Andrew

That depends on the server config, really.  You’d need to ask your host.

Glad you got it all working now, Andrew!  Have an awesome Sunday, and let us know if you need anything else. =)