Thread

I just moved an EE 1.6.8 site from a windows server to a linux server. I have two other EE1 sites running just fine on this same linux server. I have double checked permissions and used deploy helper to set the new server paths etc.

I can login to the control panel just fine but when I try to go to the HP i get a blank screen.  Path.php is set correctly.

I know I am overlooking something simple but for the life of me I can’t figure out what it is.

Any ideas?

Hi there,

Sorry this is happening, can you try a few debugging steps for us?

Since you can get to your CP, I would like you to look at a couple of things for me.
In the CP, navigate to Tools-> Utilities-> PHP Info and look for display_errors. If that is set to “NONE”, can you email your host and ask them to turn on error reporting?

Also in the CP, navigate to Admin-> System Administration-> Output and Debugging. Set Debug Preference to “2: PHP/SQL error messages shown to anyone…” Set Display Output Profiler and Display Template Debugging to “Yes” and Submit the changes. Bring up your site index page and copy and paste any errors you see back here to the forums.

Best,

I am attaching a screenshots of php info and PHP Config from the server.

I have also turned on display template debugging.

The site can be viewed at: http://65.61.107.72/index.php  (dedicated ip)

I am still in need of assistance on this. I am at a loss on how to figure this out at this point. Site works fine on the windows box but white screen of death on the Linux box which is successfully running other EE1 websites.

I did setup linux.amauibeachwedding.com for the moved site so we can use a domain to work with. I also used deploy helper to change all of the settings via the control panel.

Hey GreenTent,

Be on the lookout for an email from me. I think we need to get in there and see what’s happening.

Hi, Barney.

I logged in and looked around just a bit. I see that you’re on an older version of EE1.x, but the issue may have to do with your .htaccess file.

Or perhaps not.

I created a template group called ellislab, and when I add back in the missing index.php between your sitename and the name of the template, it works.

So we can assist with a very, very generic .htaccess file. Does that make sense?

Sue,

Yes, there is a .htaccess file there already which I copied from a working EE site on this server but something must be wrong with it. Not sure what though so any assistance on that front would be much appreciated.

Barney

Let’s have you temporarily rename it, and then put back the index.php in the General Settings. Does doing that fix things? If it does, we can start rebuilding a basic .htaccess file. Sound good?

Hmm, I renamed the .htaccess file .htaccess.old and changed the site home page to index.php but still get a blank white page.

OK, let’s have you visit http://example.com/index.php/ellislab - using your particular site name. You’ll see it works.

However, I spotted the issue.

If you look at your galleries template, you’ll see a path in there that is using a Windows server kind of path. You’ll need to look through these templates and fix the old paths with ones that reference the linux way of calling files.

include('E:/Websites/amauibeachwedding.com/wwwroot/ssp_director/classes/DirectorPHP.php');

See what I mean? It’s in the PHP code. Now I have not done much else in troubleshooting the issue for you, but am giving you a place to start looking at the issue. We’ll probably be able to get the index.php removal working as well.

Does that make sense to you?

Sue,

You are awesome! I had to go into each template and update that to the new path and now all of my pages work along with the .htaccess file.  I knew it was something I was overlooking and you spotted it right away. A real life saver. Thanks again for all of your help. This case can be marked as closed!! 😊

Woo! Glad to see Sue could help you take care of it! Closing this one out…

As always, feel free to join us again next time you need help!