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Can't Access the backend

April 28, 2011 8:15pm

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  • #1 / Apr 28, 2011 8:15pm

    Unifusion

    103 posts

    I work for a firm that builds ExpressionEngine sites. During a recent client demo we were unable to get into the control panel. Whenever we tried to log in the page would simply refresh as if we had entered an incorrect username or password (naturally we checked and rechecked our username and password - no errors there). When we got back into our office we didn’t have any trouble logging into the control panel.
    Any ideas here? Some sort of IP or cookies security setting?

    Thanks!

  • #2 / Apr 29, 2011 12:41pm

    Sue Crocker

    26054 posts

    Hi, Unifusion.

    Were you behind any sort of firewall when you were doing the demo? Were you testing this in your office using the same machine, or another one?

    There are two settings you could set if you need to:

    In Security and Session Preferences:

    Set the two settings found in the attached screen shot:

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