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Contact form bouncing emails

January 30, 2011 4:43am

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  • #1 / Jan 30, 2011 4:43am

    vlad

    213 posts

    Hello All,

    My client uses GoDaddy, (poor guy) and when I created the contact form it delivers the message but as a bounce:

    ----- Transcript of session follows -----
    ... while talking to relay-hosting.secureserver.net.:
    >>> MAIL From:<###@gmail.com> SIZE=1202
    <<< 553 sorry, your mail was administratively denied. (#5.7.1)
    501 5.6.0 Data format error
    
    Final-Recipient: RFC822; ****@bkkwebdesign.com
    Action: failed
    Status: 5.1.3
    Diagnostic-Code: SMTP; 553 sorry, your mail was administratively denied. (#5.7.1)
    Last-Attempt-Date: Sun, 30 Jan 2011 01:15:45 -0700

    Found the solution that worked b4 and it was resolved using   replyto=“y” but freeform doesn’t have that.  Any advice?

  • #2 / Jan 31, 2011 3:50am

    John Henry Donovan

    12339 posts

    vlad_i,

    If your issue relates to Freeform then you will need to post over at the Solspace forums.

    Make sure you have your return address filled in under Email Configuration in your cp

  • #3 / Jan 31, 2011 3:55am

    vlad

    213 posts

    thanks John 😊

  • #4 / Jan 31, 2011 4:16am

    John Henry Donovan

    12339 posts

    No problems. I will keep this open for a while in case Solspace refer you back here for any reason related to EE

  • #5 / Jan 31, 2011 10:25pm

    erier

    55 posts

    Hello Vlad ... back to the GoDaddy stuff ... been there, done that.

    I was having the same issue with an EE site I had on a GoDaddy shared hosting site. If you are sharing server space with a site that has been flagged as a spamming site, then the form will not work because of some restrictions placed on the server.

    Hope that provides some insight into what may be happening ...

  • #6 / Jan 31, 2011 10:40pm

    vlad

    213 posts

    Thanks FF,

    I found a workaround. I read somewhere that Go dad discriminates by who is sending the email. My default email address was gmail… so I creates a new email in Godad with the same domain name as the website they are hosting… so vlad@my_domain.com and I made that address the administrator for the site so that will be the address the mail is sent from. This fixed the problem. I made that address forward all the emails to my gmail. Extra leg work, but now I can use free-form.

    Thanks for all the help guys 😊

  • #7 / Jan 31, 2011 11:12pm

    erier

    55 posts

    Cool!  Good to know - Thanks!

  • #8 / Feb 01, 2011 2:44pm

    Ingmar

    29245 posts

    Very glad to see you found a solution. Please don’t hesitate to post again as needed.

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