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Admin login for AOL user

January 17, 2011 1:34pm

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  • #1 / Jan 17, 2011 1:34pm

    RikBell

    192 posts

    I have a member having problems logging into the admin area using AOL.  They put in the username and password and both simply dissapear when they press submit.

    I use IE7 and can log in using their login without any issues.

    I know there is a known issue with using kaptcha for AOL users.  Is this related?

  • #2 / Jan 17, 2011 10:38pm

    Rob Allen

    3114 posts

    It could be an AOL issue, see http://ellislab.com/forums/viewreply/842581/ for a possible explaination

  • #3 / Jan 18, 2011 4:02pm

    Ingmar

    29245 posts

    Quite possibly. Try to turn of captchas and secure forms, too. What version and build of EE are you using?

  • #4 / Jan 18, 2011 4:09pm

    RikBell

    192 posts

    EE2.1

  • #5 / Jan 19, 2011 9:19am

    Sue Crocker

    26054 posts

    Hi, Rik. See if turning of CAPTCHAs and Secure forms helps. Let us know what you find out. (Thanks for the assist, Rob.)

  • #6 / Jan 19, 2011 9:54am

    RikBell

    192 posts

    If that is the solution wouldn’t that open my site up to spamming?

  • #7 / Jan 20, 2011 3:11am

    Ingmar

    29245 posts

    It’s just for testing now, making sure that’s in fact the issue. Thanks.

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