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Email List and Member Activation Emails Not Being Delivered

September 30, 2010 4:37pm

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  • #1 / Sep 30, 2010 4:37pm

    dirksnat

    38 posts

    Hey everyone,

    Basically, I don’t receive any activation email when I sign up from the front end to be a member or to sign up for the email list. 

    In the control panel, I can see that there is a new member “pending” after I complete a member signup.

    I am, however, able to successfully send email via the Communicate tab but ONLY when the “Your email” field is set to an email address matching the domain.  If its set to my personal email, the mail doesn’t arrive.

    I’m using v 2.1.0 Build: 20100810.  The site is hosted with Dreamhost, which doesn’t allow mail to be sent from the server by emails that don’t match the url.  This is probably a server issue, but I was hoping to maybe get some direction in case anyone else has had this problem. 

    Is there a way to make sure that the activation emails are being sent from a specific address?  Or does anyone have any other ideas?

    Thanks!

  • #2 / Sep 30, 2010 5:28pm

    dirksnat

    38 posts

    OK, so I followed my own advice and realized that I needed to switch the return email address in the email configuration settings to an address hosted at that domain.  I originally had it set to use my personal gmail address.  And since Dreamhost won’t send mail from an address that doesn’t match the url its hosting, the messages were not being delivered.

  • #3 / Oct 01, 2010 11:35am

    Ingmar

    29245 posts

    Yes, that makes sens. So, you’re good?

  • #4 / Oct 01, 2010 11:36am

    dirksnat

    38 posts

    Yep, everything’s great!  Thanks!

  • #5 / Oct 01, 2010 11:41am

    Ingmar

    29245 posts

    Excellent 😊 Post again as needed, please.

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