Thread

I wanted to install Solspace’s Tag module for a site I’m working on.

I was not able to install it, I would get a white page on the control panel with an error message. After doing some searching I found the solution was to upgrade from PHP 4.4 to PHP 5 which solved that problem.

I installed the module and started working on setting up the new tagging system to discover my entries are no longer showing up as they were previously. On some weblog pages the entries are not showing up at all even though they still show up in the Control Panel. On other pages the list of short versions works just fine, but when you click the read more the full entry is missing. The pages themselves work, but none of the content is appearing.

The code in the templates hasn’t been touched. This only seems to be effecting weblog with categories associated to them.

I uninstalled the Solspace Tag module to see if that was causing the problem and the entries still don’t display. I don’t know if it’s because of the change in PHP or something to do with the Solspace Tag module. I’m also posting this same message at the Solspace forums.

gofreshdesign,

What version and build of EE are you running?
Leave the Tag module uninstalled for now as we cannnot support third-party modules.
Do you have any extensions installed?

I am using EE 1.6.9

I do have other extensions installed but everything was fine prior to upgrading to PHP. As I’m still having the problem with entries not appearing on my pages after uninstalling Tag I imagine it has more to do with the PHP upgrade than Tag Module.

I also have the following Plugins installed: LogMeIN and Image Sizer. I have the following Extensions: File and Required Categories. But again, everything was fine with the site until the PHP upgrade and Tag installation.

Ok, so I downgraded back to PHP4 and that was indeed to cause of my problems. My client is hosting with PHPwebhosting and while I don’t love it, that’s what I’m stuck with using for this project. These are the options for PHP:

Choose your php version :

php 5.3.x

The php 4.x.x mod_php is the one that works. Is there something other than switching to Php 5 through the hosting control panel that I need to be doing with EE when upgrading the PHP?

Yes, this sounds like a server configuration issue. I would definitely suggest mod_php if you have the option.

Is there something other than switching to Php 5 through the hosting control panel that I need to be doing with EE when upgrading the PHP?

Not as such, no, not that we know. If you want to troubleshoot this further turn on error reporting or check PHP’s error logs to see where your pages fail.

I don’t know how to check PHP error logs.

However mod_php is only available with PHP4 with this host.

I had submitted a support ticket with the host as well, though they were less than helpful. The suggest moving the site to a different folder which isn’t helpful, as the site is essentially in it’s own folder. In case this info is pertinent, here is what they had to say:

Hi,

It is possible that your old code relies on php4 features that are no longer supported in php5.

I would recommend you put the new site into it\‘s own folder and then use a .htaccess file to turn php5 on for just that folder. You can use code like:

AddHandler custom-php .php .pcgi
Action custom-php /cgi-sys/php5

inside the .htaccess file to force that folder to run as php5 while the rest runs as mod_php.

Another option would be to open a new account to work on the new site and then when ready we can switch it all over. It would cost you and extra $9.95 for a month or so (however long it takes you to update) but would be the quickest option. You could park another domain or use a username.phpwebhosting.com subdomain on the new account until the switch over.

Let me know if you need more help.

Best regards,

Jack

P.S. I would also be careful with your database. If the new code updates the database in a way the old code does not expect it could cause problems.

Hi gofreshdesign,

Is your site working properly now with the PHP4 configuration you have in place? Your hosts should be able to help you with getting access to the error logs.

Cheers

Greg