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lost comment

August 12, 2010 12:01pm

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  • #1 / Aug 12, 2010 12:01pm

    JHUGlobalWater

    8 posts

    A visitor to our site has attempted to post a comment longer than the character limit (previously 2000, now set to 5000).  The below error was returned:

    The form you submitted contained the following errors

    The comment you submitted contains 3124 characters. Only 2000 characters are allowed.
    Return to Previous Page

    The visitor emailed me to say that selecting “Return to Previous Page” returned to a blank comment post, meaning she lost ~30 minutes of work creating her lengthy comment.  She would like to recover her work so that she can edit the comment.  I do not see her comment on the control panel of expression engine.

  • #2 / Aug 12, 2010 3:24pm

    Ingmar

    29245 posts

    I am afraid that is a browser related issue: some keep the text when returning to a previous page, some don’t. I am not sure there is much that EE can do about that but you’re certainly welcome to make a Feature Request.

  • #3 / Aug 13, 2010 10:11am

    JHUGlobalWater

    8 posts

    OK, thanks for the info.

  • #4 / Aug 13, 2010 10:16am

    Ingmar

    29245 posts

    Very good. Please post again in case there’s anything else.

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