Thread

I think my problem might be related to this thread, but it’s a little over my head.

I’m able to log in and out successfully in the backend of EE, but my {path=LOGOUT} tag that produces a logout link on the frontend of my site isn’t working. The logged-in member on the site clicks the link and goes through the “You are now logged out” dialog, but they still remain logged in and still have access to the protected content.

I tested on win7/firefox and win7/chrome with the same issue. win7/ie8 did NOT have the issue - users can log out successfully.

Any suggestions on what’s causing this?

I’m running 1.6.9 build 20100430.

Thanks!
Manoj

Hi Manoj, a few questions:

1. Under Admin ›  System Preferences ›  Security and Session Preferences, what is set for User Session Type?
2. Under Admin ›  System Preferences ›  Cookie Settings, what is set for Cookie Domain?
3. Are you removing index.php from your URLs?

Hi Brandon,

1. User Session Type: Cookies only
2. Cookie Settings: All these fields are blank…
3. Yep, I’m removing index.php. I tried putting it back in, but still the same problem.

Also, I’m using MSM for one additional site - those settings above are for my default_site. The logout link on the frontend is in the header template shared by both sites.

Thanks,
Manoj

Hi, Manoj -

Please set the cookie domain in each of your MSM sites.  It should be in the form of .example.com—do not forget that leading period.

Does that help?

Hi Lisa, I’m working from a dev URL and the secondary site is currently a sub-directory:

default_site: http://username.www40.a2hosting.com
secondary_site: http://username.www40.a2hosting.com/sub

I set the cookie domain to:
.username.www40.a2hosting.com and
.username.www40.a2hosting.com/sub

but still the same error. Did I set those correctly? =)

I think that should be OK, but to clarify, you’re unable to logout on the front end of either site, correct?

Try logging into both sites and then hitting this link on each:

Primary: http://username.www40.a2hosting.com/index.php?ACT=xx
Secondary: http://username.www40.a2hosting.com/sub/index.php?ACT=xx

Do those log you out of the respective sites?

Edit: Your action id’s could be different, so look at your exp_actions table, and find the action ID for the method ‘member_logout’ and use that number in place of xx in the URLs above.