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Discussion Forum Module No Longer Working

May 13, 2010 12:38pm

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  • #1 / May 13, 2010 12:38pm

    Yesterday, I implemented a change in the Membership Preferences to stop the spam registrations. I changed the profile trigger word from member to membership. Now, if I try to post on my message board, it kicks me back to my home page. All the other functions seem to work fine, only the posting a new message or reply seems to be affected.

    http://coastalpetrescue.org/forums

    Could someone please help me? I’m using version 2.1.2.

  • #2 / May 13, 2010 1:20pm

    No new posts have been permitted since around noon yesterday (EST). I was able to make a post after the change to the membership preferences, so I do not believe that is the issue.

  • #3 / May 13, 2010 2:29pm

    I even went and downloaded the latest build and updated, but no success. I’m running ExpressionEngine v 1.6.9.

  • #4 / May 13, 2010 3:16pm

    So, apparently, whenever we try to post to the forums (hitting submit at login, commenting on a thread, or posting a new topic), the system is trying to redirect to the system path rather than to the HTML path. But we don’t know why, or how this suddenly just happened. Here’s a sample from my server’s error log:

    [Thu May 13 13:01:46 2010] [error] [client xxx.xxx.xxx.xxx] File does not exist: /system_path/to_public_directory/public_html/member, referer: http://mydomain.org/member/profile/
    [Thu May 13 12:58:43 2010] [error] [client xxx.xxx.xxx.xxx] File does not exist: /system_path/to_public_directory/public_html/adopt, referer: http://mydomain.org/adopt/
    [Thu May 13 12:58:16 2010] [error] [client xxx.xxx.xxx.xxx] File does not exist: /system_path/to_public_directory/public_html/adopt, referer: http://mydomain.org/adopt/view/2009-d-027-gallagher/
    [Thu May 13 12:57:25 2010] [error] [client xxx.xxx.xxx.xxx] File does not exist: /system_path/to_public_directory/public_html/adopt, referer: http://mydomain.org/adopt/
    [Thu May 13 12:57:05 2010] [error] [client xxx.xxx.xxx.xxx] File does not exist: /system_path/to_public_directory/public_html/forums, referer: http://mydomain.org/forums/edittopic/161/
    [Thu May 13 12:55:46 2010] [error] [client xxx.xxx.xxx.xxx] File does not exist: /system_path/to_public_directory/public_html/forums, referer: http://mydomain.org/forums/newreply/52/

  • #5 / May 13, 2010 3:45pm

    Ingmar

    29245 posts

    Are you using mod_rewrite to remove index.php fromn your URLs? Perhaps you simply need to update a rewrite rule there?

  • #6 / May 13, 2010 3:54pm

    This is not a rewrite rule issue. It is only happening in the forum module, nowhere else. No forms elsewhere on the site are having issues. Again, let me reiterate that this just happened within the last 24 hours. My .htaccess file has not been edited since about October of last year.

  • #7 / May 13, 2010 7:03pm

    Brandon Jones

    5500 posts

    Try going to a known-bad URL on your site (outside the forums) and take a look at the corresponding entry in your server’s error log. Is the server path listed on that entry as well?

  • #8 / May 14, 2010 11:10am

    Yes it is.

  • #9 / May 14, 2010 12:07pm

    As of ten minutes ago, I can now post again on the forums. I still do not understand what happened, but seems to be similar to Mike’s issue.

  • #10 / May 14, 2010 5:41pm

    Ingmar

    29245 posts

    Your issue went away completely? Did anything change on your server? Might want to ask your host about it. Either way, let’s keep this open a little longer to keep an eye on things.

  • #11 / May 14, 2010 5:49pm

    I can post and do all the things now, but I still have the system path showing in error logs.

  • #12 / May 15, 2010 3:01pm

    Greg Salt

    3988 posts

    Hi,

    Do you mean that you are still getting “File does not exist” errors in your logs even though it is working correctly? Have you run this by your hosting support?

    Cheers

    Greg

  • #13 / May 23, 2010 12:09pm

    Once again, the forums are broken. This keeps happening just on the forums module, nowhere else on the site.

  • #14 / May 23, 2010 4:32pm

    Greg Salt

    3988 posts

    Hi,

    Are the same error messages appearing in your logs? Did you ask your hosts about this?

    Cheers

    Greg

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