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I can’t believe it, but this is happening again, on another installation at the same hosting company. I set all the permissions correctly as far as I can tell and now even update.php is coming up blank. This is the reply I got from the hosting company support:

I’m sorry but I can not see why this error would be coming up. It is throwing a 200 ok response:

jmiller@employee-terminal:~$ curl—head http://www.lisadearaujo.com/vonnie/dashboard/update.php
HTTP/1.1 200 OK
Date: Mon, 01 Mar 2010 04:32:33 GMT
Server: Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8l DAV/2 mod_auth_passthrough/2.1 FrontPage/5.0.2.2635
X-Powered-By: PHP/5.2.11
Vary: Accept-Encoding
Content-Type: text/html

Also, I am not seeing any errors pertaining to this in your error_logs. I would recommend contacting support forums for this specific script for this issue.

Any new ideas?

I’ve now attempted to reinstall everything, but I think I must be getting a corrupted download repeatedly. The path.php and config.php files in the Current Version: 1.6.8 - Build: 20100121 are 0 bytes and empty. Can someone check the file that’s on your server. I’ve downloaded it three times now and everytime those files appear to be empty.

Just to clarify, I’m referring to the zip in My Downloads here on the EE site.

yolise, that’s normal. During the install process the path.php file and config.php files are changed during the install..

Does that help?

Only in answering why those files are blank. I still can’t seem to get the update.php (or any other page) to display. You can see here: http://www.vonniescookies.com/index.php and http://www.vonniescookies.com/dashboard/index.php and http://www.vonniescookies.com/dashboard/update.php

It’s not permissions this time, so I’m at a loss.

If you’re re-installing, you also need /install.php

Not reinstalling - updating (sorry - when I said reinstall, I meant re-copy all the files to the new server again). This is what I did:

1. uploaded the old data into the new database. I know the data is OK, because there is another Expression Engine installation on the same database and it works.
2. Transferred the files from the old server to the new one.
3. Changed config.php to reflect the new information
4. Tried to access the site - blank pages all around.
5. Checked all the permissions because that was a problem last time this happened (see related post)
6. Decided that an update wouldn’t hurt since it wasn’t working anyway.
7. Updated the files as per the docs
8. Attempted to run update.php - blank page.
9. Rinse and repeat… nadda.

I was wondering about that.

How about you do a fresh install since you have a backup of your data. Make sure the new install works before transferring any of your tables back again.

OK - I’ll try that. Are there some instructions on copying the tables over somewhere? The data currently resides in a single sql file which includes data for a seperate installation. I think I’ll make a new database just for this one installation (vonniescookies) however. Just not sure what the best way to do it will be.

You can simply import all of your data into the newly created database, delete some of it later or keep it, it shouldn’t make much of a difference.

Hmm, I’m having a little trouble exporting and importing the data. I’m not entirely sure the best way to do it. If I dump the entire database as SQL, it wants to create the tables and they’re already there. If I dump as CSV it doesn’t seem to include the table names so I can’t work out how it will know where to import the data to.

Could someone help me out with this? I’m using phpMyAdmin…

Hi yolise,

When exporting your data from PHPMyAdmin there is an option (under Structure) on the export page to ‘Add DROP TABLE / VIEW / PROCEDURE / FUNCTION / EVENT’ to the exported SQL. The SQL will then include instructions to drop each table before recreating it.

Cheers

Greg

Ah, perfect. That worked a treat. I was just in the process of going through the SQL file manually and trying to remove the Create Tables and duplicate entries and it was looking to be a long slow process.

All back the way it was now.

Thanks!

And in answer to the below, yes, it’s all fine now, ‘though I’d love to know why it was the way it was! Will remain a mystery, I guess…

Hi yolise,

Great. So, are we ok to close this thread now or do you still need to sort something out?

Cheers

Greg