Thread

Hi support team,

I currently had my forum setup, and i’m linking to it from another site but not it’s not showing up at all, i was trying to redirect my index file to redirect to the sub dir .. by moving the path.php and index.php file to that sub dir forum

If you can please contact me privately i will give you access to all of it -

thanks so much
kc

I can supply EE CMS information if needed

I am not too sure about what exactly you are trying to achieve here. You have setup the forum module? Which version and build of EE are you using? Does that work? Has it ever worked? Do you’ve got a link?

just e-mailed you with the details and entire situation, thanks

Greetings, cd119 - all of our support is handled in the forums by a team of technical support specialists that work in shifts.  We’ll need you to keep all communication in this thread so that we can assist you.

Thanks!

i e-mailed Ingmar a lot of info that I did not want publicized, please have her send you the e-mail - not all matters need to be made public -

cd119, we have the email that you sent to Ingmar (he’s a guy). But having said that, let’s start with one question at a time.

To recap, you have a domain that you’d like to show the forum on.

How/where was the domain created? Is it on the same hosting account? Are you using cPanel?

i’m using engine hosting, so no cpanel.. not sure what you refer to it as…

the forum is currently active on one of the domain names i provided domainname.com/forum , you will see it when you refer back to the e-mail

it might be easier for me to give you all my access information and let you look at everything

OK, so you have setup ... the site. Let’s call it example.com since you obviously don’t want to name it publicly. The site works. The “forums” links leads to a different site (exampleforums.com), that also appears to work. I am still a little unclear what precisely you are trying to achieve here?

First of all , i would like to know what software i’m running that needs to be updated and how much is the update and how long until my updates will expire.

Secondly, I would like to somehow be able to redirect or make the forum module work as if it were my root index.php file or at least redirect the index.php to the forum so i can just link to domainname.com instead of domainname.com/forum

An easy solution would be to use an EE redirect, in the homepage (index template of the default template group) on the domainname.com site.

You could add this code:

{redirect="forums"}

* Assuming “forums” is the forum trigger word

You could also run the forum through a template, and add the following code to the index template of domainname.com

{exp:forum}

Does this help?

1)  So i just put {redirect="forums"} on my root index file, correct? and where do i identify my trigger word?

2)  Secondly, when updating the forum - does this affect the database (members) or anything?

3)  And how do i make the link on the forum where it has the “home” link to a different site?

thanks for the support

1) Yes, that should work. The forum trigger word is set in the forum preferences (Forum Management > Default Preferences > General Settings > Forum Triggering Word)

2) Please do make a db backup. That said, no, the rest of the site should not be affected.

3) You would have to modify the forum themes for that.

Thanks ingmar -

1) Another question, I am currently running EE 1.6.0, but just downloaded the latest forum module, so i assume i need to upgrade EE first, correct?

2) Well i went to click on my download link in my account and got some weird error - and it doesn’t show a   license number for EE on my acct. Could you please check this out for me?

1) Yes, definitely. EE and the Forum module are going hand in hand.
2) It looks like your download has expired. Please contact Sales via email if you have any further questions.