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Large File Upload - blank screen

November 13, 2009 6:31pm

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  • #1 / Nov 13, 2009 6:31pm

    CityDesk

    16 posts

    This question may be related to a resolved thread.

    I have seen this problem raised elsewhere and have tried to resolve it using the methods discussed in those places, but I am still having a problem. Basically when I go to upload a large file (18M) EE works on it for a while then ultimately returns a blank screen.

    The client I am working with has hosting with GoDaddy (ugh!) and I have edited the php.ini file to include the following parameters:

    memory_limit = 99M
    post_max_size = 30M
    upload_max_filesize = 30M
    max_execution_time = 30

    This hasn’t solved the problem.

    I am not really familiar with PHP, so bear with me on this. Any help is appreciated.

    Thanks,
    Jeff

  • #2 / Nov 13, 2009 7:03pm

    Adam Dorsey

    1439 posts

    Hi CityDesk-

    It looks like you updated the right lines in your php.ini file.

    Please consult your host to see if those changes are in effect. Your host might need to restart your webserver.

    Thanks,
    Adam

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