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Returns 500 Error for Certain Member Groups

April 18, 2009 9:44pm

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  • #1 / Apr 18, 2009 9:44pm

    Bluestrike2

    39 posts

    Hi,

    I’ve got my partners breathing down my neck and I’m out the door for dinner so I’ve come for help :D.

    On our site, we have certain pages that are showing up fine for the two top-level staff usergroups (admin + partners). However, when our members try to access it, they get a 500 internal server error. I’ve tried to reset all template permissions in the template preferences, but to no avail. Created a new template, and the same issue.

    Can anyone posterize a possible cause for this problem?

    Cheers

    Tom

  • #2 / Apr 19, 2009 3:25pm

    Greg Aker

    6022 posts

    Interesting.

    What version/build of ExpressionEngine are you running, and what extensions do you have installed?

    -greg

  • #3 / Apr 20, 2009 12:16am

    Bluestrike2

    39 posts

    I’m using 1.6.7 right now with the folllowing extensions:

    Foxee (powers the memberships, with those members created by it getting hit with the problems)
    Playa
    LG Data Matrix
    LG Add Sitename
    LG Add CP Tabs
    Checkbox
    File
    Category Checkboxes

    As you can see, the vast majority are all backend only. The site is gaming-lessons.com and I’ve gotten a few reports of 500 errors on the homepage for those logged out as well but I can’t verify/recreate.

  • #4 / Apr 20, 2009 1:33am

    John Henry Donovan

    12339 posts

    Bluestrike2,

    Foxee is a third party add-on, and we can not provide support for it.  My recommendation would be to contact the author directly or through one of our addon fourms.

    I can move this thread to the Modules Technical Assistance Forum if you wish?

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