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New job opening: Technical Support Specialist

January 16, 2009 1:38pm

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  • #1 / Jan 16, 2009 1:38pm

    Lisa Wess

    20502 posts

    We are looking to add to our team of Technical Support Specialists.  You would be joining a collaborative team that works closely together to help solve the technical support issues here on the forums.  This part-time position is the gateway into full-time work with EllisLab, Inc; our CTO, Director of Community Services, Technology Architect, and Code Mechanic have all moved up from the Technical Support Specialist position.  Are you next?

    You can find the details on the EllisLab Jobs page.  Below are some quick tips to help with your application:

    - You are a self-starter, able to learn and act independently, yet capable of interacting with a team on a regular basis.
    - You have experience with ExpressionEngine. There is no way around this. It helps if you’ve built at least several sites in ExpressionEngine, the more the better.
    - You have a presence within our community and a history of helping others.
    - 100% of the job is written communication. You must be responsive and able to communicate well in the English language.
    - Patience and good humor are practically requirements when engaging in support.

    Good luck!

  • #2 / Jan 16, 2009 4:58pm

    Riverboy

    2993 posts

    Good luck to those who are interested. I have to improve my skills and english hmmm..pretty much until i might think of these…

  • #3 / Jan 16, 2009 5:02pm

    Mark Bowen

    12637 posts

    Yep good luck to whoever gets the job. A great position to get I should think, working with not only the best web application out there but also with a great group of people too.

    Best wishes,

    Mark

  • #4 / Jan 16, 2009 8:52pm

    Michael Hahn

    316 posts

    Mark has my vote - Probably one of the most helpful people on these boards.

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