Bug #9649 Bug Fixed

SCM: Canceling Recurring Payment Prematurely Cancels Subscription

Version: EE 2.0.0b02 20091008 Reporter: BackBeat Media

This is an archived bug report. If you are experiencing a similar issue, upgrade to the latest release and if that does not solve the problem, submit a new bug report

Scenario:

User signs up for a subscription that will create a recurring payment every 6 mos with paypal.

6 mos go by and user gets a notice that paypal sent Website a payment.  User decides to cancel recurring payment now that it’s on her mind lest she forgets to so before another 6 mos go by.  User cancels recurring payment in paypal, iPN sends Website the “subscription cancel” msg, Website downgrades User’s member_group.

User has still paid for the current 6 mos subscription, just canceled the auto payment for the next 6 mos.  User sends Website a nasty email asking why her subscription no longer works.

Change of Behavior Requested: Current subscriptions honored, and will expire based on last subscription signup date + term length. 

Recurring Payment Status becomes a separate concept.  Recurring Payment Status still useful for 3rd party additions such as sending out warning or reminder emails such as “we are about to auto-bill you” or “your subscription is about to end, please click here to buy another [term length]”

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