Bug #23622 See Comments

EE Image Manipulations randomly converting dashes to underscores

Version: 4.1.3 Reporter: Reusser Design, LLC

A files directory with several image manipulations is set up to create resized images at different widths: 400, 800, 1200, and 1600. All of these manipulated files have some or all of their dashes converted to underscores, while the original filename is kept as-is.

Example 1 Original: 1933-Duesenberg-Model-J-cover.jpg Example 1 Resized: 1933-Duesenberg_Model_J_cover.jpg (first dash left as-is, all others converted)

Example 2 Original: ACD-Festival-1200x800.jpg Example 2 Resized: ACD_Festival_1200x800.jpg (all dashes converted)

This is causing 404 errors on the front-end because it’s looking in the manipulated directory (_800, _1200, etc) but using the original filename with dashes.

  • Sorry for your trouble. I’m unable to reproduce with those file names. We can’t really do support in the bug tracker, it may be best to submit a support ticket and our team can help you track down what’s doing on. But if you’re able to find reproducible steps from a clean install that would enable us to recreate this issue independently, post them here and we’ll get this fixed.

    Kevin Cupp
    30th May, 2018 at 11:27am
  • Thanks Kevin.

    I set up a local environment with a fresh install of 4.1.3 and was unable to reproduce as well.

    Digging further it appears that what may have happened is that on the development server “1933-Duesenberg_Model_J_cover.jpg” was uploaded and the original manipulations were made. After deploying to the production server, a newer copy with a larger resolution was uploaded with all dashes but directory permissions weren’t opened up so the new image manipulations weren’t properly saved. I just got started down the wrong track since the file names were so similar.

    Thanks for your help!

    Reusser Design, LLC
    31st May, 2018 at 8:01am

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