The plugin page is not loading, haven’t been able to find a specific reference to this issue. Not sure what to re-upload, or what the exact problem might be. I just see a blank page. All other pages in the admin panel work fine.
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August 21, 2013 7:49pm
Subscribe [3]#1 / Aug 21, 2013 7:49pm
The plugin page is not loading, haven’t been able to find a specific reference to this issue. Not sure what to re-upload, or what the exact problem might be. I just see a blank page. All other pages in the admin panel work fine.
#2 / Aug 22, 2013 1:21am
Hi Tamalita,
I think, you are referring to CP -> Add-Ons -> Plugins. It seems there is some error in any plugin but main thing is to track the problem is the plugin. As you are getting blank page so first you need to ON the DEBUG with followings:
1) if you are accessing CP with URL like yoursite.com/system (if you renamed /system then see with same)
Open the fine system/index.php
Around line number 61, you can see
$debug = 0;Update it
$debug = 1;1) if you are accessing CP with URL like yoursite.com/admin.php (if you renamed admin.php then see with same)
Open the fine /admin.php
Around line number 65, you can see
$debug = 0;Update it
$debug = 1;Now go to CP -> Add-Ons -> Plugins and see if you are getting any error message.
I hope, it would help you.
#3 / Aug 22, 2013 9:57am
thank you. That is the place I meant ... Add Ons>Plugins. I have turned on debugging, and when I visit that page, I still get a blank page. I have looked through the server files and though I have found error logs, there are not errors being generated when I try to display the plugins.
#4 / Aug 22, 2013 10:02am
Try removing all third party modules (you can move them back above your web root directory, that’s usually how I do it) and see if the page loads. If it does, it’s a problem with one of the plugins, add them back one by one to determine the issue.
If you figure out the plugin you might try re-uploading the files - maybe one of them is corrupt.
#5 / Aug 22, 2013 10:04am
Actually when I turn on the display options from within the CP, and then visit the Add Ons>Plugins, I do get info .......
BENCHMARKS
Loading Time: Base Classes 0.0094
Controller Execution Time ( Addons Plugins / Index ) 0.0657
Total Execution Time 0.0752
GET DATA
$_GET['S'] not sure if this is private so not displaying
$_GET['D'] cp
$_GET['C'] addons_plugins
MEMORY USAGE
11,470,216 bytes
POST DATA
No POST data exists
URI STRING
No URI data exists
CLASS/METHOD
addons_plugins/index
DATABASE: my_database QUERIES: 16 (Hide)
0.0025 SELECT *
FROM (`exp_sites`)
WHERE `site_id` = 1
0.0001 SELECT DISTINCT ee.* FROM exp_extensions ee WHERE enabled = 'y' ORDER BY hook, priority ASC, class
0.0002 SELECT `member_id`, `admin_sess`, `last_activity`, `fingerprint`, `sess_start`
FROM (`exp_sessions`)
WHERE `session_id` = 'not sure if this is private so not displaying'
AND `fingerprint` = 'not sure if this is private so not displaying'
0.0002 SELECT *
FROM (`exp_members` m, `exp_member_groups` g)
WHERE `g`.`site_id` = 1
AND m.group_id = g.group_id
AND `member_id` = 1
0.0001 SELECT `channel_id`, `channel_title`
FROM (`exp_channels`)
WHERE `site_id` = '1'
ORDER BY `channel_title`
0.0000 SELECT `module_id`
FROM (`exp_module_member_groups`)
WHERE `group_id` = '1'
0.0000 SELECT `template_group_id`
FROM (`exp_template_member_groups`)
WHERE `group_id` = '1'
0.0001 SELECT `site_id`, `site_label`
FROM (`exp_sites`)
ORDER BY `site_label`
0.0002 UPDATE `exp_sessions` SET `session_id` = 'd5a02869781e7854a073c9a4db7b84881dfe1dd2', `fingerprint` = 'dc9cf68a4e540577d349f6ec389f1fc0', `member_id` = 1, `admin_sess` = 1, `ip_address` = '64.134.132.111', `user_agent` = 'Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36', `last_activity` = 1377180015, `sess_start` = '1377179260' WHERE session_id = 'd5a02869781e7854a073c9a4db7b84881dfe1dd2'
0.0003 INSERT INTO `exp_security_hashes` (`date`, `hash`, `session_id`) VALUES (1377180015,'fd563a355d03f068e586d1078ced7fe2c9a7221d','d5a02869781e7854a073c9a4db7b84881dfe1dd2')
0.0001 SELECT `screen_name`, `notepad`, `quick_links`, `avatar_filename`, `avatar_width`, `avatar_height`
FROM (`exp_members`)
WHERE `member_id` = 1
0.0010 SHOW TABLES FROM `my_database`
0.0001 SELECT `channel_title`, `channel_name`, `channel_id`, `cat_group`, `status_group`, `field_group`
FROM (`exp_channels`)
WHERE `site_id` = '1'
ORDER BY `channel_title`
0.0001 SELECT *
FROM (`exp_template_groups`)
WHERE `site_id` = '1'
ORDER BY `group_order`, `group_name` ASC
0.0001 SELECT `exp_template_groups`.`group_id`, `template_id`, `template_name`, `group_name`
FROM (`exp_templates`)
JOIN `exp_template_groups` ON `exp_templates`.`group_id` = `exp_template_groups`.`group_id`
WHERE `exp_templates`.`site_id` = '1'
ORDER BY `group_name`, `template_name`
0.0002 SELECT *
FROM (`exp_accessories`)
HTTP HEADERS (Show)
SESSION DATA (Show)
CONFIG VARIABLES (Show)#6 / Aug 23, 2013 1:11pm
I have removed all third party plugins and cleared my cache - still a blank page.
#7 / Aug 23, 2013 1:26pm
Have you tried replacing your core files? If that doesn’t work, could be a database issue I guess.
Have you put in a ticket with Ellislabs?
#8 / Aug 23, 2013 1:26pm
thank you. That is the place I meant ... Add Ons>Plugins. I have turned on debugging, and when I visit that page, I still get a blank page. I have looked through the server files and though I have found error logs, there are not errors being generated when I try to display the plugins.
Did you turn debug to 1 in the system/index.php or the global index.php?
#9 / Aug 23, 2013 2:02pm
Did you turn debug to 1 in the system/index.php or the global index.php?
Actually I had set it to 1 in the system/index.php but had overridden that file during another upload. It is set to 1 in the system/index.php file now, an I do have a ticket in with Ellis Lab