Thread

Hey guys,

Can anyone tell me why this is happening and how to easily fix?
I have exported a DB from the live server and this is happening on the development server after the import.

Many thanks,
Jordan

Jordan, most likely you need to adjust your server path and url to your image directory:

CP Home -> File Manager -> File Upload Preferences -> Edit File Upload Preferences

Depending on how you have your dev server set up will dictate what those paths should be.

-jim

Hey Jim,

I thought that would have been the cause too, but it has been set and changed, but it remains as {filedir_x} in the publish page for some reason. I have tried the usual checks: paths in general configuration, upload directory paths, template paths, synced the files and still nothing unfortunately.

The image you provide only shows the thumbnail for the image. Did you move the thumbnail folder inside your file upload directory to the dev server? If so, are your permissions set properly on the dev server for the file directory and the thumb directory inside? What happens when you go into file upload permissions and synchronize the directory? Can you access the thumb and full image from the apparent url you are creating? What environment are you using for dev?

Lots of questions, I know. But moving installs from live to dev and back again can create issues with paths and permissions that need to be solved.

-jim

Hey Jim,

I found the issue - the problem was between my keyboard and my chair - I’m so sorry for wasting time. It turned out that the images in question didn’t exist on the dev server.

What happened was:
* I synced the live and dev DBs, pulled down all the files on live except for the massive images directory, making a mental note to come back to that later (this is where things started to go wrong)
* Changed paths, permissions and synced files (there were already files in these directories on dev which was making me think I had already uploaded the live images to dev), and then ran into the {filedir_x} issue

To fix, I re-uploaded the files and synced from the file upload preferences page.

Thanks for your help Jim, when I ran through your questions I soon realised what was wrong.

*runs away embarrassed* 😊

Many thanks!
Jordan