ExpressionEngine CMS
Open, Free, Amazing

Thread

This is an archived forum and the content is probably no longer relevant, but is provided here for posterity.

The active forums are here.

File Manager 500 error

December 08, 2010 4:27pm

Subscribe [2]
  • #1 / Dec 08, 2010 4:27pm

    actsofgood

    21 posts

    Our unique server environment is choking on the filemanager page.

    I installed EE 2 (currently at build 20100810) for a client. It is unique in that it is installed on a college’s dedicated server, where it is maintained internally (as opposed to shared hosting which is my usual). There is not a lot of difference, except there are more safety measures in place, and a keener eye on file sizes and efficiency.

    What we figured out was happening (as I was told by the administrators of the server) was that the output of the filemanager page was exceeding a server imposed limit. From my guy in the know:

    The base64 encoded hashes that are used to reference the file path in the URLs for each file (delete, edit, etc.) are extremely large. Including the table markup, each file adds approximately 2 KB to the output HTML as pagination is done entirely on the server side. With the current number of files being listed, the output weighs in at a hefty 565.76 KB.

    Their limit was 512kb and they have reluctantly upped it, but that will only suffice until about 200 more files are uploaded in which case the server will choke again.

    Regardless, I’ve recommended they update EE to the latest build, although I have a feeling this particular issue won’t be resolved (looking through the change logs). Is there a solution to this problem? It may just be that I suggest to the content administrators that they avoid the filemanager page because of these limitations. Expression Engine is my jam, and I’m quite the proselytizer, but I can add this to my list of filemanager woes. Is this worth mentioning as a bug report or feature request? Even if most servers can handle it, it does seem this issue is worth bringing up in hopes of improvement.

    Thanks!

  • #2 / Dec 09, 2010 11:14am

    Sue Crocker

    26054 posts

    How many images are in that particular folder?

  • #3 / Dec 14, 2010 6:56pm

    actsofgood

    21 posts

    Sorry I didn’t get back to you sooner. Thanks for responding!

    There is (what I consider) a normal amount of files. There are 3 directories being used. All are rendered on the file manager page.

    1: 177 images.
    2: 15 images
    3: 110 files and images

    Any insight would be welcome. Thanks again!

  • #4 / Dec 15, 2010 10:36am

    Sue Crocker

    26054 posts

    Upgrading in this case won’t make a difference. I don’t know the technical reasoning behind needing to use base64 encoding, but I can certainly as the dev team. Thanks in advance for your patience.

.(JavaScript must be enabled to view this email address)

ExpressionEngine News!

#eecms, #events, #releases