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Can not activate member manually

October 19, 2010 6:31am

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  • #1 / Oct 19, 2010 6:31am

    Jarno F

    20 posts

    Hi, I can’t activate members.

    - Registered a test account
    - Went to control panel and activated
    - Received a message “your account is activated”
    - Tried to login, got a message “your account is not yet activated”
    - Went to control panel and noticed member is still on the waiting list

    What’s going on?

  • #2 / Oct 19, 2010 7:06am

    kevin332

    50 posts

    Under Members > Preferences in the control panel there’s an option for “Default Member Group Assigned to New Members”

    It that’s set to “Pending” you’d probably be stuck in that activated/not yet activated loop.

  • #3 / Oct 19, 2010 7:09am

    Jarno F

    20 posts

    Thank you! That’s it ofcourse!

  • #4 / Oct 19, 2010 7:22am

    Sue Crocker

    26054 posts

    Thanks for the assist, kevin332.

    Jarno - Don’t hesitate to post again as needed.

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