Great, I like EngineHosting also and I’m considering on buying the first option of Shared Hosting. One think that intrigues is most is, how EngineHosting handles big spikes in traffic? Anyone experience “The Digg effect”?
I will try to do a 30,000ft view, though a lot of this information is available on our web site too.
I guess we can start off with our high performance, true load-balanced web servers, and 4 or 8 core hardware RAID 10 based database servers. Move on to the enterprise quality systems like F5 BigIP load-balancers, Network Appliance storage arrays, Juniper firewalls, and TippingPoint Intrusion Prevention/DoS mitigation systems. Then combine with our years of server tuning and networking experience, all together creating an easily scalable shared hosting through multi-server dedicated load-balanced clustered solution environment. All done to allow us to provide a range of services and pricing to match our clients needs.
It also helps that all of our systems are highly distributed in nature too. So our web server clusters handle web traffic, database servers only handle database queries, our email cluster along with the 2-layer, redundant anti-spam/virus systems handle just what they are designed for. Even our sFTP and apache log storage/processing is all separated off to systems designed and tuned for these specific tasks. This allows easier scaling, less interruption of services in the event of maintenance, or any type of performance issues that may come up, as they are all separated out resource wise. So a large flood of spam hitting our anti-spam systems will not affect the performance of our email servers, nor will it affect the performance of your web sites or databases, and so on.
To top it all off we employ performance monitoring systems. Both in-house between our 3 data centers, and external monitoring from multiple global locations. To keep our staff well informed about our server and network health 24 hours a day.
Keep in mind that accounts still do have some safeguards and resource limits, you are still sharing with others. Though more than enough for what a site using the included resources in a given hosting plan would need and then some. But in the event you have a special event, news story, Digg or Slashdot listing, etc., resources are scalable and our staff will assist in the event something comes up that affects your site beyond its normal resource abilities. The answer is not always the infamous, “you are affecting THE shared server you are on, you need to move to a dedicated server…”. Of course we do always recommend following hints, tips, help from your script developers, or community users when it comes to preparing your web site to perform well, and not be a resource hog when it likely does not have to be. 😊
Our overall focus is more on providing performance, stability, and security in a “production” grade hosting environment. Which by the way, we are finding ever growing numbers of clients, large and small, that really enjoy this novel concept 😉
There are actually a number of upcoming additions to our web site we hope will explain this more in a easy to follow textual and visual way.
Ok, maybe that was more of a 3,000ft view. 😉
If you have future questions, please feel free to contact our EngineHosting staff directly.