Thread

Never come across this before. I have a Freeform which, if you don’t complete quickly enough, you get the following system message/error:

The form you submitted contained the following errors

The submitted form has expired. Please go back, reload the form, and submit again.

I’m guessing this is an EE rather than Freeform issue? Also, I don’t see anywhere in the CP to control form expiration? Didn’t even know that was an issue.

This is a live site BTW, so any help very much appreciated!

Hi Ian,

It could probably be a security HASH issue with secure forms. Go into your CP, I think in TOOLS > SECURITY and remove the option to send forms securely and that should resolve the issue.

Regards,

C.

Does the template have any sort caching enabled?

Hi Chris. No template caching, but form does have a dropdown for users to choose from channel of courses which has tag cacheing. That matter?

<select id="course_book" name="course_book">
 <option value="">Please choose…</option>
 {exp:channel:entries
  cache="yes"
  channel="courses"
  disable="{gv_disable_all}"
  orderby="title"
  refresh="60"
  sort="asc"
 }
 <option{if last_segment==url_title} selected="selected"{/if}>{title}</option>
 {/exp:channel:entries}
</select>

Oh wait, scratch that – there was template cacheing. Turned off and seems fixed. Chris, your flu-addled brain is still firing on all cylinders mate thanks!

I’ve tried a quick search of my EE installation and cannot find that error message anywhere (including FreeForm).

Could it be in a 3rd party add-on?

Andrew

Shouldn’t do.

I agree with Carl that it is most likely to be a security hash issue. If you are up for getting your hands dirty you can try:

1 - View the source code for the form and find the ‘XID” hidden input (its inside a div with a class “hiddenFields”
2 - Go the the EE database, open the exp_security_hashes table and find the entry with the security hash for the form you just identified.
3 - There will be a date value (should be a timestamp, which you’ll need to convert) for the entry. 
4 - Verify that the date is correct and not an hour out due to daylight savings settings.

Ah ok, glad it is sorted

Hi Ian,

I am glad it working now. Nice responses from the community!

If you need anything else, please just let me know by opening a new thread.

Cheers,