Thread

When sending email to mailing list I get the following warnings. However, the email is sent/received.

A PHP Error was encountered
Severity: Warning
Message: mail(): Policy restriction in effect. The fifth parameter is disabled on this system
Filename: libraries/Email.php
Line Number: 1537

A PHP Error was encountered
Severity: Warning
Message: Cannot modify header information - headers already sent by (output started at [path]/codeigniter/system/core/Exceptions.php:170)
Filename: core/Common.php
Line Number: 405

Version: 2.1.3 Build 20101220. Just upgraded from 1.6.9 no other probl.
Email details: 2 emails on list, no attatchments, happens in both plain text and html emails

Any ideas?
-Kath

It sounds as though your PHP environment is running in safe mode. In that case, the fifth parameter of mail() is disabled. Ask your host about it.

OK, thanks. Safe mode is off but some functions are disabled: https://www.one.com/en/support/faq/what-is-php-safe-mode-and-open-basedir - would any of them cause problems on running EE, you think?

Krake,

You can see on the page that you linked to that the 5th parameter in mail() is disabled so yes you will run into issues with EE sending email.

Having open basedir set to on could also cause issue in with various aspects of functionality in EE.

Can you check our requirements page and run our Server Wizard please?

I am going to move this thread to the EE2.x forums for you

Hey Krake

Dig you ever find a solution for this? I’m working with a client who is also hosted by One.com, and I have the same issue.

Just to clearify, I ran the server wizard and it reported no issues - all lights green there!

Since this looks like it was something resolved with the host, I’ll let you two continue this conversation over in Community Help!

André, if this looks like something that will need to involve our help, please don’t hesitate to let us know!

Hi André,
To be honest, I had forgotten all about this issue…

It persists although I just updated to EE 2.2.2, so I’m afraid it’s something one.com should deal with. As of right now it’s not a priority to my client, but if you happen to find a solution with the host, please give me a hint.

-Kath

Hi, I do hope I can solve my problem with your help.
I just checked, my host has safe mode off and open basedir on.
Host is One.coms

Before install, we ran the Wizard, all seemed well.

Yet I get the message that something is wrong, I cannot send notifications to more recepients. Mail is send, though.

What do I do now?

Thanks for the advise.

Hi everybody,

I have the same problem @one.com
safe mode = off and open basedir = on.

Has someone found a solution for it?

Would be very very helpful 😊

Ok I found the solution for everybody who has one.com as provider.

change the code at /system/libraries/email.php in function _send_with_mail()

from

if ( ! mail($this->_recipients, $this->_subject, $this->_finalbody, $this->_header_str, "-f ".$this->clean_email($this->_headers['From'])))

to

if ( ! mail($this->_recipients, $this->_subject, $this->_finalbody, $this->_header_str))

because of: “// most documentation of sendmail using the “-f” flag lacks a space after it, however
  // we’ve encountered servers that seem to require it to be in place.”