Question: When using the Multiple Site Manager (MSM), when attempting to log in, I enter my username and password and am returned back to the login page. If I log in from one of my other MSM sites, I can log in. What causes this?
Answer: This problem is caused by inaccurate paths somewhere in your CP General settings. Once you set them back to your original domain, you’ll be able to login successfully.
Category:Troubleshooting Category:Multiple Site Manager
If you are having trouble logging into your second(+) sites CP you might need to add your site’s url to the $site_url variable in the path.php as mentioned here.
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Some More Tips:
If you are running MSM, we found it worked best to set up a separate masked login on each separate site by adding a separate admin.php file (copy from /system/utilities) at the root of each site. Then configure each respective path.php file as follows:
<?php
//———————————————————————————
// DO NOT ALTER THIS FILE UNLESS YOU HAVE A REASON TO
//———————————————————————————
// Path to the directory containing your backend files
$system_path = “./system/”; //use the actual path to your “system” directory
//———————————————————————————
// MANUALLY CONFIGURABLE VARIABLES
// See user guide for more information
//———————————————————————————
$template_group = “”;
$template = “”;
$site_url = “http://www.nameofsite.com/”; //directory where index.php file lives
$site_index = “index.php”;
$site_name = “site_short_name”; //the short name of the site as configured in MSM in CP
$site_404 = “”;
$cp_url = “http://www.nameofsite/admin.php”; //directory where you put the admin.php file - should be same directory as the index.php and path.php files.
$global_vars = array(); // This array must be associative
?>
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I also suggest you configure your Admin > System Preferences > Security & Session preferences as follows:
- Control Panel Session Type: Cookies & Session ID (this will make it easier to login to each separate site at the same time as a SuperAdmin)
- User Session Type: Cookies & Session ID
- Allow multiple logins from a single account? Yes
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I also suggest configuring your Admin > System Preferences > Cookie Settings as follows:
- Cookie Domain: leave blank
If you can’t get the field to stay blank, then go into your System/config.php file and remove the domain name manually from the $conf[‘cookie_domain’] = “”; parameter.
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Also in the System/config.php file you should add the following parameter:
- $conf[‘multi_login_sites’] = “http://www.mainsite.com|http://www.secondsite.com”;
Add another | and site URL for each additional site in your MSM setup.
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Also in the System/config.php file you should adjust the $cp_url to show the masked login you set up as above in the main site root.
- $conf[‘cp_url’] = “http://www.mainsite.com/admin.php”;
If that creates an issue, just leave it blank, but be sure you have populated that same parameter in the path.php file at the root of the site.
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And last, but surely not least, go to your browser and delete any “exp_” cookies associated with any of your MSM site domains.