Hello again,
We need to be able to pilot this software working by next week or we need to go a different direction. I need your assistance in closing out this trouble ticket.
I have been uninstalling and re-installing trying to figure out what is going wrong.
I just did a complete uninstall of Build 20080710 and installed Build 20080808 from scratch. I then installed the forum module again. During the initial setup in forum management, before I made my first visit to the forum, I made a few minor changes to the default install. For example, I changed “My Forum” to “First Forum”. When I opened the forum for the first time, the changes were there. I then went back and made another small change, renaming it to “First Forum Test”. When I went to view the forum this time, my changes were not there.
The obvious first thought is caching - which I thought on all of the previous install attempts. I cleared my cache and nothing changed. My next thought was to try it remotely to see what it looked like from a different machine. Same result. I was still seeing “First Forum”. What was different this time around, though, was that remotely the images and style sheets were not getting picked up.
I had seen this issue twice before and it is another issue that concerns me. The first time I saw the issue when with my first successful installation. I was able to view the site’s images and style sheets fine from the server and my (remote) machine. However, when sharing the site with another user, they were unable to get the styles and images to load (first time they had opened the link). After my next uninstall / reinstall, that user was then able to see the site the same as me. Now this issue seems to have re-surfaced.
I am attaching screenshots of the local view with the images and style sheets as well as the remote view without them. My two issues now are the following:
1. Why do the images and style sheets sometimes not appear and how do I prevent that going forward?
2. Why do none of my changes to a forum get picked up after the initial install of the forum module?
Now two weeks into trying to get Expression Engine successfully installed and running, these have become urgent issues for being able to use the product with our business.
Thank you,
Frank Petroski
(attachments 2-4 coming in the next three posts)
Click thumbnail to see full-size image