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Publishing delays
Posted: 27 August 2008 12:14 AM   [ Ignore ]  
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Hi,
The content in permlink meaning the entry body of the blog entry.

The published blog entries are showing up on the site immediately.But the content in the permlink is showing up after few hours.

The EE publishing toole shows the IE explorer cannot display the web page. The EE publishing tool is taking for ever to show as the post is submitted.

Pls tell me if any one has gone thru same issue.

If some one can on EE support, Pls look in to this issue immediately. We have some time sensitive content to post.

Thanks,

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Posted: 27 August 2008 03:49 AM   [ Ignore ]   [ # 1 ]  
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tsoares - 27 August 2008 12:14 AM

But the content in the permlink is showing up after few hours.

Sorry, I am not absolutely sure I follow. Do you’ve got a link to the site? It sounds like you might be using template caching, perhaps? Also, what version and build are you on?

The EE publishing toole shows the IE explorer cannot display the web page. The EE publishing tool is taking for ever to show as the post is submitted.

Could you rephrase that, please? I don’t understand what you mean.

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Posted: 27 August 2008 01:12 PM   [ Ignore ]   [ # 2 ]  
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Hi,
Thanks for the reply.
I have submitted the entry by using the EE cpanel publish tab and EE Cpanel did not display the new entry submitted message for quiet some time. So I found the server is highly overloaded by a crawler.There are more than 200 connection from the crawler to server. so I blocked the server IP address using the .htaccess file. The server load is reduced to very low after the crawler is blocked.

Also there was a syntax error in the google analytics added recently. So I fixed that also.


Now, EE cpanel displays the “New entry submitted” message immediately after the entry is submitted by using the EE Cpanel publish tab.


But the Newly submitted entry posted is display on the website after 5- 10 minutes.

Our website is http://blogs.cisco.com  and we are using Expression engine 1.6.4.

So Please give me some ideas to find what can be causing the ” Newly submitted entry” appeared on blogs site after 5-10 minutes.

Also please tell me if google analytics can cause this.

Thanks

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Posted: 27 August 2008 01:41 PM   [ Ignore ]   [ # 3 ]  
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tsoares - 27 August 2008 01:12 PM

Now, EE cpanel displays the “New entry submitted” message immediately after the entry is submitted by using the EE Cpanel publish tab. But the Newly submitted entry posted is display on the website after 5- 10 minutes.

It certainly sounds like a caching issue. Are you using template caching?

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Posted: 27 August 2008 01:56 PM   [ Ignore ]   [ # 4 ]  
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Hi,

The template caching is enabled and the refresh interval was set to 10 minutes on index template and also on other templates such as header,footer, entries ect.

Shall I reduce the index template refershing interval.

Pls tell me.

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Posted: 27 August 2008 02:06 PM   [ Ignore ]   [ # 5 ]  
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Well, that would certainly explain what you are seeing. Whether you reduce (or even disable) template caching depends on whether you want your entries to appear immediately, or can live with the delay. Personally, I rarely if ever use template caching on anything but the busiest pages. It should be safe to disable.

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Posted: 27 August 2008 02:22 PM   [ Ignore ]   [ # 6 ]  
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A new entry should refresh the cache; if it is not doing so, please manually remove everything from the /system/cache folder then make sure the cache folder itself is set to 777 permissions.  See if that helps out =)

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Posted: 27 August 2008 02:22 PM   [ Ignore ]   [ # 7 ]  
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Hi,

We have published an entry this morning and EE cpanel took five minutes to publish the entry.

Please tell me why at times the tool is slow to publish and other times it goes through right away.


So Please tell me if this can also be because of template caching.

Thanks for the details.

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Posted: 27 August 2008 02:32 PM   [ Ignore ]   [ # 8 ]  
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Hi, tsoares - can you try what I recommended in this response and see if that helps, please?

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Posted: 27 August 2008 03:14 PM   [ Ignore ]   [ # 9 ]  
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Hi Lessa,
Please tell me if deleting the system/cache can cause any issues.

Thanks

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Posted: 27 August 2008 03:23 PM   [ Ignore ]   [ # 10 ]  
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No, it’s just the cache. It will be rebuilt automatically.

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Posted: 27 August 2008 05:12 PM   [ Ignore ]   [ # 11 ]  
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Hi,

I reduced the template cache refreshing interval to 2 and we posted a test entry, The publishing tool worked fine. The blog entry posted immediately.

Thanks

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Posted: 27 August 2008 05:17 PM   [ Ignore ]   [ # 12 ]  
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Hi,

The blogs.cisco.com site is a very high traffic site. Before this issue happened the Database was crashed suddenly. So What DB & other settings need to changed in order to handle the very high traffic on the site.

Thanks.

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Posted: 27 August 2008 05:22 PM   [ Ignore ]   [ # 13 ]  
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Hi, tsoares - let’s keep the focus on the publishing issues.  It’s best to start a new thread for your other question.

The time interval should not matter here - the cache should be cleared when a new entry is posted.  Did you manually clear it out and reset the permissions to 777 as requested?

And all is working now as it should be?

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Posted: 27 August 2008 05:40 PM   [ Ignore ]   [ # 14 ]  
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Hi Lisa,

I changed teh template caching interval and published the entry.

I checked the /system/cache after the new entry published few minutes ago.The /system/cache/db_cache folder,page_cache folder,sql_cache folder has been updated. so I did not delete the suggested cache folders.

pls tell me if I still need to delete the cache manually? How often I have to repeat this?

All is working fine after the template cache refresh interval is changed.

Pls let me know if you still recommend me to delete the system/cache folder

Thanks

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Posted: 27 August 2008 05:47 PM   [ Ignore ]   [ # 15 ]  
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Honestly, I would recommend removing everything from inside /system/cache, then resetting cache to 777 permissions.  You should only need to do this now but it should get out any lingering issues.  The interval here really should not matter.

We sometimes see these folders get “stuck” after a server mode, and this method has always fixed it in my experience.

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Posted: 27 August 2008 06:03 PM   [ Ignore ]   [ # 16 ]  
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Thanks Lisa,

I followed your recommendation and deleted the cache folder and added it back , also changed the permission.

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Posted: 27 August 2008 06:05 PM   [ Ignore ]   [ # 17 ]  
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Awesome; it should get automatically regenerated by ExpressionEngine.  So, keep an eye on it over the next few hours/days, maybe a few test posts to make sure all is working, and let us know what you find out!

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Posted: 27 August 2008 06:12 PM   [ Ignore ]   [ # 18 ]  
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I have one more question.

we are using EE 1.6.3 and Build:  20080319 . Pls tell me if we need to install any new builds.

Thanks.

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