This question may be related to a resolved thread.
We launched a new site 4 weeks on Network Solutions and client was reluctant to move to a new service even after we conducted a speed test and showed them our production server was 40% faster, lol.
Here is the response from Network Solutions:
“You reported an issue with links being inserted into your web pages. This normally happens due to an insecure FTP password or having file with world write permissions on them. In your case, we found files with world write permissions on them. Please change the permissions of all files on your site so that they do not have world write. Two acceptable permission schemes are 775 or 755. You can make this change from any FTP client, or via the File Manager in Account Manager. We also suggest you scan your computer for viruses and spyware. After you are sure your computer is clean we suggest you change your FTP password to something secure. We apologize for any inconvenience.”
Network Solutions has also informed us that this is an isolated attack and that we are to blame, lol.
They are obviously blowing smoke to cover their behinds. We see thousands of new links in the index.html or index.php files as unordered lists for adult sites in every directory even though all of the directories were created as 775 or 755.
We have not encountered these problems on any of the other EE sites we have deployed.
Not sure how to stop this from happening in the future since we can’t seem to break the hold Network Solutions has on our client so any advice would be greatly appreciated.
Thanks in advance
