1.6.3 -> 1.6.4 upgrade issues
Posted: 05 July 2008 04:10 PM   [ Ignore ]  
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Hi,

I just upgraded to 1.6.4 and everything during the upgrade process ran smoothly.  I then re-installed the Forums software, as stated in the upgrade instructions.

When I try and access the site I just get a blank screen.  I also tried the control panel, and it is just a blank screen too.  I did a “View Source” in my browser, and there isn’t any HTML at all.

Any idea what might’ve gone wrong?  I double checked permissions, and everything looked fine.

As it was important for me to get the site back online, I had to revert to the backup (which launched fine.)

Any thoughts would be appreciated before I attempt this again.

-Mark

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Posted: 06 July 2008 08:39 AM   [ Ignore ]   [ # 1 ]  
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It sounds like it’s throwing a php error- but errors are being suppressed.  Check this kblog entry for details on how to force errors to show.  Note- if they’re suppressed at the server level, it may not work.

If we can see an error, should be a quick fix.  It may be a file was corrupted in transfer, a third party module/plugin in play, a memory error, etc.  Without seeing the error- it’s hard to pinpoint.

Note- if you have access to the error logs- you may be able to track the error down that way- in which case, we can troubleshoot based on that.

Make sense?

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Posted: 06 July 2008 11:34 AM   [ Ignore ]   [ # 2 ]  
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Total Posts:  12
Joined  04-02-2008

Thanks for the suggestion, I’ll give it a shot - probably a night this week or next weekend.

-Mark

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Posted: 08 July 2008 02:02 PM   [ Ignore ]   [ # 3 ]  
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Do keep us in the loop, please smile

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Everything will be good in the end. If it’s not good, it’s not the end.

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