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Logged in as SuperUser and can’t view site
Posted: 02 July 2008 01:40 PM   [ Ignore ]  
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This question may be related to a resolved thread.

I can’t view the site if the site is offline and I’m logged in as a super user.

I’m using an IP address on the Dev server but that should not make a difference.

I tried everything listed in the above thread with no luck.

Anyone have any other ideas?

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Posted: 02 July 2008 01:48 PM   [ Ignore ]   [ # 1 ]  
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You are definitely logged in as a Superadmin? You don’t have a default template that looks like your offline template?

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Posted: 02 July 2008 01:51 PM   [ Ignore ]   [ # 2 ]  
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I only have one user account set up so I definitely should have access. They are completely different templates.

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Posted: 02 July 2008 05:58 PM   [ Ignore ]   [ # 3 ]  
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Hi, Francis.

It may be a cookie issue.

What I would try is to turn the site back on for a few minutes, and set the default template to have in it:

{if logged_in}
<p>You're Logged in!</p>
{if:else}
<p>You'
re not logged in!</p>
{/if}

And see what happens.

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Posted: 02 July 2008 08:14 PM   [ Ignore ]   [ # 4 ]  
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Sue, thanks for the reply. Yes…that seems to be the issue. Even though I’m logged in, I’m getting the “YOU’RE NOT LOGGED IN MESSAGE”.

Where should I start the trouble shooting?

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Posted: 02 July 2008 10:23 PM   [ Ignore ]   [ # 5 ]  
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Greetings,

Sue is referring to your cookies settings. Accessing a site by IP that has a ‘Cookie Domain’ will not allow the session to validate, and you will be unable to login.

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Posted: 02 July 2008 10:39 PM   [ Ignore ]   [ # 6 ]  
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Justin,

I can login no problem…that is not the issue. The issue is that even after I login and can access the control panel, the following code on a test page is still spitting out the “you are not logged in” message.

{if logged_in}
<p>You're Logged in!</p>
{if:else}
<p>You'
re not logged in!</p>
{/if}

In terms of my cookie settings on the link you sent, I left them all blank.

I’m not sure what else to check.

thanks for your help.

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Posted: 02 July 2008 10:45 PM   [ Ignore ]   [ # 7 ]  
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Okay, before I go any further, let me make sure I have my facts straight. =)

You are accessing the site by IP.
You can login, and access the control panel.
You have nothing set for your “Cookie Domain”.
When viewing said template, you receive the ‘You’re not logged in!’ message.

Am I correct in all of these?

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Posted: 02 July 2008 10:55 PM   [ Ignore ]   [ # 8 ]  
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You are correct in all of the above.

The one thing that I should add is that this thread started because when the site is turned off, I can’t see it when logged in as a super admin.

Sue asked me to add that code to a template for troubleshooting and I did. I’ve PM’d you the link.

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Posted: 02 July 2008 11:27 PM   [ Ignore ]   [ # 9 ]  
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Alright, let me get some information from you then.

Version/build of EE. (found at the bottom of every control panel page)
When you goto Admin -> Members and Groups -> View Members. What does the ‘member group’ say for your user?

If you put this in its own template, with nothing else:

{if logged_in}
     You
're Logged in!
{if:else}
     You'
re not logged in!
{/if}

Clear your cookies, browse back to your site, login, and view that template, what do you see?

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Posted: 02 July 2008 11:42 PM   [ Ignore ]   [ # 10 ]  
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I cleared the cookies and get the same error message. I updated the link I PM’d you as requested.


ExpressionEngine 1.6.3
Build:  20080421

member status:

admin   Admin   ****@******.com   2008-06-13   2008-07-02 11:37 PM   Super Admins

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Posted: 03 July 2008 09:14 AM   [ Ignore ]   [ # 11 ]  
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Forgive me if it’s been asked before- for backend cp, are you using cookies or cookies and sessions?  You need to be using cookies in order to be logged into the frontend when you log into the backend.  If you’re using sessions only backend and cookies frontend- the frontend won’t recognize you as logged in.

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Posted: 03 July 2008 11:54 AM   [ Ignore ]   [ # 12 ]  
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Robin, I am using Cookies and Sessions.

However, I am unable to change this in the Control Panel. I followed the instructions on this Thread with no luck.

Currently in my config file I have

$conf['admin_session_type'] = "s";

When I change it to

$conf['admin_session_type'] = "c";

I am unable to login. I can’t get past the login screen.

Not sure where to go now.

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Posted: 03 July 2008 03:48 PM   [ Ignore ]   [ # 13 ]  
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Try

$conf['admin_session_type'] = "cs";

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Posted: 03 July 2008 04:34 PM   [ Ignore ]   [ # 14 ]  
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Sue,

that still won’t let me login. I’m stuck at the login screen.

Any other ideas?

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Posted: 03 July 2008 04:42 PM   [ Ignore ]   [ # 15 ]  
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Are you familiar with a hosts file?

Is the IP address going to resolve to an existing site or a new one?

I also have a template group that I only allow SuperAdmins to see.

When someone else hits that template, they’re taken to a template with a login page embedded in it. The return for the login page goes back to the original page.

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Posted: 03 July 2008 05:09 PM   [ Ignore ]   [ # 16 ]  
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Sue, I am familiar with the HOSTS file.

The IP address will resolve to the current site but I just updated my HOSTS file to point the IP to the domain.

I can set up a test template group for only SuperAdmins.

How can I get around not being able to change the Control Panel Session Type?

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Posted: 03 July 2008 05:16 PM   [ Ignore ]   [ # 17 ]  
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You can manually modify your config.php file.

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Posted: 03 July 2008 05:25 PM   [ Ignore ]   [ # 18 ]  
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When I manually modify my config.php file I am unable to login.

The only setting that allows me to login is this:

$conf['admin_session_type'] = "s";

I’ve tried the following and both times I get stuck at the login screen.

$conf['admin_session_type'] = "cs";

$conf['admin_session_type'] = "c";

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