Min Tran - 23 May 2008 10:03 PM
I’m using ServInt’s VPS. After 3 months, I can say they’re the best to deal with. The speed is amazing, no downtime, all my support ticket were answered within less than 20 minutes.
That is probably the biggest difference between ServInt and Slicehost. With Slicehost, no downtime generally means you don’t open tickets. That is why their prices are so much lower.
From ServInt’s website…
You deserve the ServInt SuperVPS. It’s the more reliable, more powerful alternative to an entry-level managed Dedicated Server. It’s a fully-redundant, Enterprise-class hosting solution with ample resources and an easy upgrade path. The ServInt SuperVPS is changing the way people think about managed hosting. It’s the Virtual Private Server (VPS) concept, all grown up, and it’s available today.
So Servint is managed and Slicehost is not. The “managed” is what makes the difference in price.
If you need managed, Servint would be the better option because this is not an available option with Slicehost.
Edit: Servint explains exactly what “managed” means here. Honestly, if you are not experienced with administering a server then the premium is probably well worth it.