Password will not reset correctly
Posted: 28 September 2007 03:47 PM   [ Ignore ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

I just upgraded from the 30 day trial to the paid corporate version.  I reloaded the database to the new install.  The install recognizes my username and email address when I reset, but the new password will not allow me to log in.

What can I do to log in?

Michael

Profile
 
 
Posted: 28 September 2007 05:12 PM   [ Ignore ]   [ # 1 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12416
Joined  04-29-2002

latte02125, you can have EE send you a password reset.

Forgot your password?

Click on that link in the system folder, and as long as you can receive an email, you’ll be able to change it.

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 28 September 2007 06:50 PM   [ Ignore ]   [ # 2 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

Yep. did that. it sends me the new password. AND, it does not work.  this is the problem.

Profile
 
 
Posted: 28 September 2007 07:04 PM   [ Ignore ]   [ # 3 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12416
Joined  04-29-2002

Then that’s a different issue.

What do you mean “does not work”?

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 28 September 2007 07:05 PM   [ Ignore ]   [ # 4 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

when I enter the new password, it tells me it is not valid.

Profile
 
 
Posted: 28 September 2007 07:28 PM   [ Ignore ]   [ # 5 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12416
Joined  04-29-2002

Thread

There is some discussion in this thread about potential problems that sound similar to what you’re describing.

Does this help at all?

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 28 September 2007 07:39 PM   [ Ignore ]   [ # 6 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

i’m not sure that applies for me.  I’m on mac using safari.

do you think it would have anything to do with that fact that I rename the system directory on my install but the sql is coming from the 30 day trial?

Profile
 
 
Posted: 28 September 2007 07:43 PM   [ Ignore ]   [ # 7 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12416
Joined  04-29-2002

Not sure. How about you send me a link and I’ll try and register?

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 28 September 2007 07:51 PM   [ Ignore ]   [ # 8 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

you can give it a try…. i just created a new account, but when I logged in, it broght me to the demo site.

http://www.babybloomermagazine.com/magazine/index.php/site/index/

Profile
 
 
Posted: 28 September 2007 08:01 PM   [ Ignore ]   [ # 9 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12416
Joined  04-29-2002

OK, your settings are still reflecting the path to the older site. You’ll need to change them in a few places.

EEKB: How Do I Move EE to Another Server

Does that make sense?

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 28 September 2007 08:02 PM   [ Ignore ]   [ # 10 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

I cannot do it because I cannot log in as admin.

Profile
 
 
Posted: 28 September 2007 08:59 PM   [ Ignore ]   [ # 11 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

I just re ran the sql query again and both usernames do not work.  I’ve done a lot of customizations on the 30 day trial and cant afford to loose that work.  There is definatey something wrong with the passwords. What can we do next?

Profile
 
 
Posted: 28 September 2007 09:03 PM   [ Ignore ]   [ # 12 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

I am sending you a PM with log in information for the trial site and my domain.

Profile
 
 
Posted: 29 September 2007 06:06 AM   [ Ignore ]   [ # 13 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

I’ve reinstalled the EE and this time I did not change my system directory name.  I then ran the sql query to transfer all the work I did from the trial site.
At first I thought it was not liking my name and password, but what seems to be happening is that I am not being redirected to the admin site after I enter the usernmae and password.  The log in page refreshes without giving me a username or password error.

Any ideas?

Thanks
Michael

I can PM with specific access information if that helps.

Profile
 
 
Posted: 30 September 2007 07:05 AM   [ Ignore ]   [ # 14 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  23538
Joined  05-20-2002

It sounds like you still had some paths pointing to the old trial install- you can override configuration variables by editing the system/config.php file in cases where you aren’t able to login.

However- I’m not dead sure where you are now.  Is the system up- you can access the frontend ok- but still can’t login?  If you ftp in and grab your system/config.php and edit any paths there, does it help?  If not, can you pm me the page to your backend control panel?  I’d like to dig up what path looks incorrect.

 Signature 

AKA rob1

Help Request TipsPro Network

Profile
 
 
Posted: 02 October 2007 06:51 AM   [ Ignore ]   [ # 15 ]  
Lab Assistant
RankRank
Total Posts:  169
Joined  09-19-2007

Robin thanks…

Here is the solution which ended up being in a PM.  I am posting here to complete this thread.

===================

When you run the install script, it will write to the config based on the info you put into the install script.  When you move, you’ll generally move your config.php and edit it to match the new site.  Same thing with your path.php file- you’ll want to be sure yours isn’t empty- and roughly matches this example from the wiki:
http://expressionengine.com/wiki/Path/

The only thing you need to do to change that path.php file is make sure that:
$system_path = “./system/”;
Is correct- it should point to your (probably) renamed system folder.

All that make sense?

-Robin

Profile
 
 
Posted: 02 October 2007 07:21 AM   [ Ignore ]   [ # 16 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  23538
Joined  05-20-2002

Sweet- glad all is up and working again!

 Signature 

AKA rob1

Help Request TipsPro Network

Profile
 
 
   
 
 
Post Marker Legend
New Topic New posts Hot Topic Hot Topic with new posts New Poll New Poll Moved Topic Moved Topic Sticky Topic Sticky topic
Old Topic No new posts Hot Old Topic Hot Topic with no new posts Old Poll Old Poll Closed Topic Closed Topic Announcement Announcements
Theme
Change Theme
Visitor Statistics
The most visitors ever was 1149, on July 16, 2007 09:33 AM
Total Registered Members: 65026 Total Logged-in Users: 42
Total Topics: 82115 Total Anonymous Users: 19
Total Replies: 441304 Total Guests: 191
Total Posts: 523419    
Members ( View Memberlist )
Newest Members:  meenoiYang.JianuoioitsukiNathan HammondalexcigadamstaneckiLucas Mayscybermilltstitt