I have a contact form on my website.  I am using FreeForm to process my form also.
When I test the form and submit it, it goes to my email as spam and also produces this message:

Could it be my site is hosted on Godaddy?  or could it be just my email address which is at Gmail?

Thanks!

well your site is most likely sharing an ip address since it’s being hosted at godaddy, and some large free email providers have IP-based ban lists, so it is possible that your server’s IP address has made its way to a blacklist based on the activities of other people that have shared that IP.  purely speculation, but we’ve seen it happen.

edit: also might be because you’re using your own address as the from address in freeform.  might want to change that to something like “admin@mysite.com”.

so would my best bet for form submissions is to use a external php form script that I have or any other suggestions?

Thanks

tmwwebdesigns - 08 February 2010 08:02 PM

so would my best bet for form submissions is to use a external php form script

How would that change anything, if ender’s suspicions are correct? You should probably follow his second piece of advice, and use a sender, making sure you put the domain name in there if you haven’t done so yet.

from recent experience i think the above could be right… but also check this… if you are sending the mail using PHP functions, then try swapping it to use SMTP and send through a real mailbox. Sounds stupid but SPAM software is able to identify messages sent via script as opposed to mailbox. This resolved a problem for one of my clients…

However, be aware that other problems might arise with this. The host my client wanted to use also blocked PORT 25 for sending, so they needed to use an alternative SMTP port - in our case 587. Easy to change - but be aware…

And yes it is possible GoDaddy are black listed in that way, like many other hosts are. But i would bet GoDaddy would spend more time getting their mailservers unblocked than they would their site server servers.

Your host doesn’t allow to relay email messages which are from your gmail.com email address. You will need to use an email address which is sent from an email address which is within your domain (i.e. “admin@yourdomain.com”)

On the Godaddy website, you will need to set up the following parameters within your settings:
- Admin Home -> Configuration -> Email Options -> - E-Mail Transport Method = sendemail
- Admin Home -> Configuration -> Email Options -> Emails must send from known domain = NO

You should already have a free email account that can be used with your domain. It just needs to be set up if it hasn’t already. Then once you know the email address (i.e. “admin@yourdomain.com”), use it in the Phpmail script and test it out. Chances are it will be working then. The SMTP route is kind of annoying to deal with and usually not necessary.

still having issues with this.
I setup a email on my Godaddy hosting using the domain the website is located and entered that into the Freeform script, tested and for some reason it still goes to my gmail account and as spam. 

the email i setup is its on email, not a forward, so no reason to continue to my gmail account.

here is the freeform script”

Also, i tried an external php script that i use on all my other sites i host (godaddy hosting) and it doesnt work either on teh EE site but works on all the other sites without EE.

Any more ideas?