Select pages not displaying despite identical template
Posted: 25 August 2008 11:36 AM   [ Ignore ]  
Research Assistant
Avatar
RankRankRank
Total Posts:  306
Joined  06-13-2006

Moderator’s note: Split from this thread.

Not to hijack an older thread, but I believe I’ve run into a similar issue.

I’m working on a site with the MSM to manage sites for different divisions. The various divisions’ sites are identical in terms of structure, but may have different content. For example, each division will have a “People” page that lists all of the staff members for that division. The template is the same, but the content will, of course, be different.

At some point, our I.T. staff moved the site—which is still under development (so sorry, I can’t divulge the URLs)—to a different server, and so I’ve been trying to deal with various issues related to that. I’ve fixed most of the issues, but this one has me baffled.

I’ve created a template called “people” that will contain the aforementioned “People” page. It is located inside a template group called “about-us”. In that template, I’m calling embedded templates from a “master” site, such as header and footer info, using this method:

{embed="site_short_name:template_group/template"}

(Since the sites are identical in design, this made the most sense to me.)

However, when I go to the “people” template in a browser, it’s broken. The embedded templates don’t render, or they render incorrectly.

On a whim, I created a brand new template called “personnel” in the same template group. I copied the code from the “people” template and pasted it into the “personnel” template, without changing a thing. When I pull up the “personnel” template in a browser, it renders just fine.

At first, I thought there might be a caching issue, but I’ve emptied the cache on both this site and the “master” site several times, to no avail. And I can’t think of any settings that might be causing this.

Of course, I could simply use the “personnel” template instead of the “people” template, but that doesn’t really fix the issue. I’d like to know what might cause this, in case I run into it again.

 Signature 

Opus - I feel a nostalgia for an age yet to come…
ExpressionEngine 1.6.5 (Build 20081031)

Profile
 
 
Posted: 25 August 2008 04:10 PM   [ Ignore ]   [ # 1 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12433
Joined  04-29-2002

At first, I thought there might be a caching issue, but I’ve emptied the cache on both this site and the “master” site several times, to no avail. And I can’t think of any settings that might be causing this.

Have you tried the same page with a different browser?

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 26 August 2008 12:52 PM   [ Ignore ]   [ # 2 ]  
Research Assistant
Avatar
RankRankRank
Total Posts:  306
Joined  06-13-2006
Sue Crocker - 25 August 2008 04:10 PM

Have you tried the same page with a different browser?

Yes I have, to no avail.

 Signature 

Opus - I feel a nostalgia for an age yet to come…
ExpressionEngine 1.6.5 (Build 20081031)

Profile
 
 
Posted: 27 August 2008 05:04 PM   [ Ignore ]   [ # 3 ]  
Moderator
Avatar
RankRankRankRankRankRankRankRank
Total Posts:  32921
Joined  05-14-2004

opuszine - is the build in your sig accurate? If so, please update to the latest build so we can continue troubleshooting this.

Also, are you running any extensions? 

We’ll probably do a pretty drastic isolation test next, try to get it to the basics of the problem. =)

 Signature 
Profile
MSG
 
 
Posted: 28 August 2008 10:41 AM   [ Ignore ]   [ # 4 ]  
Research Assistant
Avatar
RankRankRank
Total Posts:  306
Joined  06-13-2006

Actually, the site in question is using EE 1.6.3, Build:  20080421. I haven’t had time to upgrade it yet.

As for extensions, the only one I have installed is Mark Huot’s File extension.

 Signature 

Opus - I feel a nostalgia for an age yet to come…
ExpressionEngine 1.6.5 (Build 20081031)

Profile
 
 
Posted: 28 August 2008 11:05 AM   [ Ignore ]   [ # 5 ]  
Moderator
Avatar
RankRankRankRankRankRankRankRank
Total Posts:  32921
Joined  05-14-2004

Alright, 1.6.4 is a recommended security update, and was out in April! So, the first thing to do is update to the latest version/build.  The second thing, if that doesn’t fix it, is to test with extensions disabled.

Let us know how you get on with that, please. =)

 Signature 
Profile
MSG
 
 
Posted: 28 August 2008 11:07 AM   [ Ignore ]   [ # 6 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  12433
Joined  04-29-2002

Also make sure you get the updates for the MSM.

 Signature 

Quick Reference - EE Trial Options - EE Wiki - Docs for updating a build

Profile
MSG
 
 
Posted: 03 September 2008 02:58 PM   [ Ignore ]   [ # 7 ]  
Research Assistant
Avatar
RankRankRank
Total Posts:  306
Joined  06-13-2006

Looks like upgrading to 1.6.4 did the trick (crosses fingers).

 Signature 

Opus - I feel a nostalgia for an age yet to come…
ExpressionEngine 1.6.5 (Build 20081031)

Profile
 
 
Posted: 03 September 2008 03:14 PM   [ Ignore ]   [ # 8 ]  
Moderator
Avatar
RankRankRankRankRankRankRank
Total Posts:  15489
Joined  05-15-2004

Great to hear it smile Don’t hesitate to post a new thread if necessary.

 Signature 

Everything will be good in the end. If it’s not good, it’s not the end.

Profile
MSG
 
 
   
 
 
Post Marker Legend
New Topic New posts Hot Topic Hot Topic with new posts New Poll New Poll Moved Topic Moved Topic Sticky Topic Sticky topic
Old Topic No new posts Hot Old Topic Hot Topic with no new posts Old Poll Old Poll Closed Topic Closed Topic Announcement Announcements
Theme
Change Theme
Visitor Statistics
The most visitors ever was 1149, on July 16, 2007 09:33 AM
Total Registered Members: 65086 Total Logged-in Users: 39
Total Topics: 82224 Total Anonymous Users: 13
Total Replies: 441921 Total Guests: 201
Total Posts: 524145    
Members ( View Memberlist )