I’m a new user of EE and am excited to try it out on client work after test-driving the core version and doing some reading of the documentation.

Following the install Video tutorial I changed the system file name, uploaded the files and them changed the appropriate permissions as instructed. After that I began the installation process, accepted terms of use, told the install what I have changed the system file name to, and boom…I get an error telling me my permissions are not correct for the following files:

  path.php

  ./system/config.php

  ./system/cache/

  images/uploads

  images/captchas

I have checked and reset all of the permissions using Transmit and they show to be the correct settings. I’m not sure how to get around this, as my FTP program appears to believe the file permissions are set to the correct settings, yet EE believe it to be otherwise. Can anyone help?

Which version and build are you using? If I understand you correctly, you’re stil stuck in the installation phase? What kind of server (Windows, or UNIX) are you using?

Welcome to the forums, and—I knew we’d meet again (For anybody else reading this, we had a brief encounter via email before.)

Hi Ingmar-
I’m using 1.6.3, is that what you mean by version and build? It’s a client server, but I believe it is a UNIX server.

THanks for the welcome. I’ll get used to this.

Josh

Sorry…the build is 20080421.

So that is the latest version and build, no surprises here. I still think it’s a permission issue, of course. Have you changed the other directories and files as per the installation instructions without a problem? When you connect to the server with your FTP client, what permissions does it give you for these files?

It for the other files, like config_bak.php, images/avatars, etc, it shows the permissions exactly right. Even for the files/folders in question it shows the permissions to be as they should be. Here is what I’ve got it set at:

path.php (666)

./system/config.php (666)

./system/cache/ (777)

images/uploads (777)

images/captchas (777)

It is really strange.

Can you check the permissions of the parent directories? IE images, and “system” (I know you renamed it)?

They were both “770” but I changed them to “777” But it didnt’ help. :(

Here is a screencast showing you exactly what I’m seeing and doing.

http://screencast.com/[deleted]

Thanks for your help!

Josh

Moderator’s note: Probably not a good idea to broadcast your system dir location, so I edited that out. I got it, though.

OK, that is kind of weird. Can you send me login info (FTP account) and location of your site per mail? Use ingmar.greil@ellislab.com, please; I’d like to take a look myself, if you don’t mind.

Josh, the whole sub-directoy has permissions

meaning that user “nobody” (and the webserver is probably running as such), may not read, write, or list this directory. Small wonder that EE complains about lack of permissions. Not being the owner of this directory, I could not change permissions, either. You’ll have to take that up with your server guys, I am afraid.

Thanks for helping get to the bottom of the problem. Just so I understand, as you’re talking about the “system” folder, you’re not talking about the EE “system” folder which I renamed, but instead the root folder in which the EE install files are in, right?

Josh

That’s right, folder ie3g…something.

Great! Thanks! I’ve got an email into the server people. Thanks for ALL of your help. This is so much more helpful than Wordpress or Drupal docs!

Please let us know when you have things working again so we can close the thread.

I have worked out all of the server bugs and have got a working version of EE installed on the server! Close away!

Now you’re talking. Good luck