This question may be related to a resolved thread.

Except the install.php in the system folder says this:

Welcome to the ExpressionEngine forums, gradschool. The thread you referred to was for ExpressionEngine 2.0.x, and you’re running 1.6.x.

What exactly is happening?

Thank you. Correct, I am using 1.6.9. The software installed successfully. I go to “http://www.clientsite.com/system/index.php, I get a blank page. The webhost says that all PHP errors are set to yes. Other solutions suggest to go into index.php in the system folder and change a setting from “0” to “1”. However the index.php file only says this and nothing else:

I’d like to know what the problem is with the blank page, and/or if I need to adjust a different file.

UPDATE:
A while ago, I changed the error_reporting from “0” to “E_ALL” and got this message in the browser:

Fatal error: Class ‘Language’ not found in /afs/.glue.umd.edu/department/oit/eis/webhosting/gradschool/htdocs/system/core/core.system.php on line 583

I’m not sure what’s supposed to change in the core.system.php file.

Can you please try to re-upload a fresh set of files? I’d like to rule out file corruption here.

I just want to point out that it took five hours to get a response for a paid service. Imagine if I were on the phone for that length of time. If this keeps up, word will get around the internet that this is not a reliable service.

Anyway, what specific files need to be reuploaded? The installation was successful, so I can’t do that. The images, system, and themes folders are all located in the main directory along with the install.php and path.php. You have to be more specific.

gradschool - 17 June 2010 08:34 PM

Anyway, what specific files need to be reuploaded?

All of them.

The installation was successful, so I can’t do that.

You don’t have to re-install anything, just replace the files on the server the way you would with a build update. It bascially involves downloading a fresh set of files to replace the ones on your server.

The images, system, and themes folders are all located in the main directory along with the install.php and path.php.

Please do not run install.php again. According to instructions, this file should have been deleted at the end of the installation process.

Okay. Just give me a few hours to upload to my client’s server, and I will let you know what I get.

UPDATE: I’ve reuploaded all the files twice and the problem remains. A blank page on: http://www.clientsite.com/system/index.php

And I meant index.php instead of install.php. That file was deleted long ago.

gradschool, a blank page generally indicates an error that your server is hiding. So, if you again set error_reporting from “0” to “E_ALL”, are you seeing the same error:

I’d also suggest uploading our Server Wizard and running it; let us know the results.

Thanks for the feedback. The webhost has been informed of this matter, so let’s hope it can get resolved. Will give you updates as they come.

Very good. We’ll be here.

My apologies for the late response.

This is the information from the webhost:

Everything they want is on our servers.

Step 1: Server Check

The information on this page will tell you if your web host has everything you need to run ExpressionEngine. If all the “required” features are “checked” then you can run ExpressionEngine. In addition, we recommend that all the “suggested” features be present as well in order to use ExpressionEngine to its full potential.

Requirement Importance Supported
PHP Version 4.1 or greater required Yes
MySQL Support in PHP required Yes
URL Segment Support suggested Yes
CAPTCHAs feature and watermarking in Image Gallery suggested Yes
Ability to send Pings and Trackbacks suggested Yes
Image Thumbnailing using GD, GD2, Imagemagick or NetPBM suggested Yes
GIF Image Resizing Using GD (or GD 2) optional Yes
JPEG Image Resizing Using GD (or GD 2) optional Yes
PNG Image Resizing Using GD (or GD 2) optional Yes
Built in Spellchecker optional Yes

Does the front end of the site work OK?

Since you’re having troubles getting into the control panel, can you create a new file called phpinfo.php and place it in your system directory.

In the file, have

How much memory is allocated to PHP ? It should be on a line called memory_limit. Also which build of PHP? Is this on a professionally managed server, or a local one? Windows or Linux install?

Sue Crocker - 18 June 2010 08:38 PM

Does the front end of the site work OK?

Yes, it works fine.

Sue Crocker - 18 June 2010 08:38 PM

Since you’re having troubles getting into the control panel, can you create a new file called phpinfo.php and place it in your system directory.

In the file, have

<?php phpinfo(); ?> 

That file with the proper code has already been created. It is located in the main directory, but not the system directory.

Sue Crocker - 18 June 2010 08:38 PM

How much memory is allocated to PHP ? It should be on a line called memory_limit.

128 MB

Sue Crocker - 18 June 2010 08:38 PM

Also which build of PHP?

PHP Version 5.2.8

Sue Crocker - 18 June 2010 08:38 PM

Is this on a professionally managed server, or a local one?

It is professionally managed. I use WebDAV to upload and download files to the server, but I am not the webhost.

Sue Crocker - 18 June 2010 08:38 PM

Windows or Linux install?

Unix

Hi gradschool,

Can you please edit the system/index.php file and change the error_reporting to “E_ALL” so that it looks like this:

This should display the error that is causing the blank screen.

Cheers

Greg

I’ve done that before, and this is the error that’s coming up:

Fatal error: Class ‘Language’ not found in /afs/.glue.umd.edu/department/oit/eis/webhosting/gradschool/htdocs/system/core/core.system.php on line 583

Hi gradschool,

Does the file system/core/core.language.php exist on your server? If so, what are its permissions set to?

Cheers

Greg

Yes it does. File permissions for that file is a question I will have to refer to the webhost. They typically keep M-F hours, so a response should not be expect until Monday.

gradschool,
Great. Let us know what you find out today.

This was what I got from the webhost:

-rw-r—r—

I’m not sure what that means, more used to 666, 777, 667, etc. I figured you all would know.

I also have another question. When this is resolved, once the templates are added to the template group, how do I know when I go to preview the work, the original site will not be overwritten? I need to be sure the old site stays running while working on the new site.